Reputation Management and Review Generation for Local Businesses

Online reputation management is monitoring and improving what people find when they look up your business: your reviews and rating, how you reply, your search results and how AI assistants describe you.

Ask every happy customer right after the job, with a direct link that takes one tap. Automate the request by text and email, add one reminder, and put QR review cards where customers pay or pick up. Then reply to every review.

Review Replies is $149 a month for Ambition OS customers, whose review requests go out automatically. Review Campaigns + Replies is $199 a month if you don’t have a CRM, with a one-time $299 campaign setup. If you have your own CRM, we set up review requests inside it for $299.

Yes. Asking real customers for honest reviews is allowed. Buying reviews, paying for them, or hiding the public review option from unhappy customers is not.

Never. Paid and fake reviews break the FTC’s rules and every major platform’s terms, and they get reviews removed and profiles suspended. Every review we help you earn comes from a real customer. See Google’s review policies.

No one can remove a real review just because it’s negative. Platforms remove reviews that break their own rules, and you can report those. What we do is help you earn more recent reviews and reply to the rest professionally.

Reply calmly and promptly, thank them, acknowledge the issue without arguing, and offer to talk offline. With our review plans we draft the reply and alert you the same day about 1 and 2 star reviews.

Yes. A short, specific thank-you shows future customers you pay attention, and replying to reviews is part of an active Google Business Profile.

There’s no magic number. What matters is a steady flow of recent, real reviews, which is why we send a request after every job instead of asking in bursts.

Yes. Google counts reviews as part of prominence, one of its three local ranking factors. The number of reviews, how recent they are and whether you reply all matter.

Often. When someone asks an AI assistant whether a business is reputable, the answer frequently draws on public information such as reviews, so a steady flow of real reviews helps.

Review gating means sending only happy customers to public review sites and steering unhappy ones away. Google’s policies prohibit it. Our private feedback form is offered alongside the review link and never blocks anyone from posting publicly.

Yes. We’re based in Greater Cincinnati and manage reviews for businesses across Greater Cincinnati and Northern Kentucky, as well as clients across the U.S.

Yes. For Jeannie’s Cleaning we rebuilt review request automation during an ownership change. See every project on our projects page.